The employees of Biotech One lab at UMass Memorial Health Care aren't unreasonably demanding — but they would have every reason to be. After all, they're accustomed to getting more from automation than the typical quality and efficiency boost. They get marketability and a bigger revenue stream to boot.
Sebia bears the responsibility for raising UMass Memorial's expectations. The Sebia HYDRASYS® electrophoresis instrument has not only led to speedier, more accurate immunofixation (IF) processing for the health care system's internal clients — it has also enabled Biotech One to become a reference lab for an entire region, generating added revenue.
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